Privacy Policy

1. Introduction

MR Medic Events ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website or services.

We are registered with the Information Commissioner's Office (ICO) and operate in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of information:

2.1 Information you provide directly

• Contact details (name, email address, phone number)
• Event details (type, date, location, expected attendance)
• Any additional information you provide in enquiry forms

2.2 Patient information (at events)

When providing medical care at events, we may collect health information necessary for patient treatment. This is processed in accordance with our clinical governance policies and applicable healthcare regulations.

2.3 Technical information

• IP address and browser type
• Pages visited and time spent on our website
• Referring website information

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide quotes
• Deliver medical services at your events
• Communicate with you about bookings and services
• Comply with legal and regulatory obligations
• Improve our website and services

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: To fulfil our contractual obligations to you
• Legitimate interests: To run our business effectively
• Legal obligation: To comply with applicable laws
• Vital interests: For emergency medical treatment
• Consent: Where you have given explicit consent

5. Data Sharing

We do not sell your personal information. We may share your data with:

• NHS and emergency services (for clinical handovers)
• Our insurance providers (for claims processing)
• Regulatory bodies (where legally required)
• Our website hosting and email service providers

6. Data Retention

We retain personal information only for as long as necessary:

• Enquiry data: 2 years from last contact
• Client records: 6 years after the event
• Patient records: In accordance with NHS guidelines (typically 8 years for adults)

7. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the details below.

8. Cookies

Our website uses essential cookies to ensure it functions correctly. We do not use advertising or tracking cookies. For more information, please see our cookie notice.

9. Contact Us

For any questions about this privacy policy or to exercise your data protection rights, please contact us:

Email: info@mrmedicevents.co.uk
Phone: 0203 576 6361

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.